An order is not accepted until your credit/charge/debit card is processed. The card will not be processed until we have verified that your order can be fulfilled from stock. Any e-mail, on-screen receipt or other acknowledgement of your order is merely to report that your request has been received and does not in any way denote acceptance of your order regardless of any wording on the e-mail or the receipt. LitePower Limited reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
Without prejudice to the statutory rights afforded to consumers under English law, LitePower Limited accepts no liability for any failure to ship products where this results from its inability to do so or its decision on reasonable grounds not to do so, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered. In such cases, LitePower Limited will not process any payment.
Returns Policy
If you are not completely satisfied with your purchase from the LitePower website, you may return unused products in their original packaging and condition within 14 days of receipt for a full refund. If you would like to return an item, please contact info@litepower.co.uk to book your return. The buyer is responsible for the cost of returning a non-defective item. Please note that Lithium batteries must be shipped using a courier with dangerous goods certification.
Faulty items are covered by the standard LitePower Lithium warranty terms and conditions which can be found on our 'Warranty Information' page.
Registered Company Information
LitePower Ltd (6826970)
Unit 3, Church Road Business Centre, Church Road, Sittingbourne, Kent, ME10 3RS